At Transformer Furniture, we aim to provide a seamless delivery experience for our customers. Please read our delivery information carefully to understand how we manage the delivery process and what you can expect when you place an order with us.

Delivery Area

We offer delivery services within 100 miles of the Los Angeles area. If you are outside our standard delivery area, please contact us to discuss possible arrangements.

Delivery Timeframe

Our delivery times vary depending on the product and your location. Once your order is processed, you will receive an estimated delivery date. Generally, delivery times are as follows:

Local Deliveries:
Delivery will be fulfilled within 5-10 business days depending on the workload of our factory.

Please note that these timeframes are estimates and may vary based on factors such as product availability, your location, and any unforeseen delays.

Delivery Charges

Delivery charges are calculated based on the size and weight of your order, as well as your delivery location. Any applicable delivery charges will be displayed at checkout before you complete your purchase.

Delivery Process

1. Order Confirmation: After placing your order, you will receive an order confirmation email with details of your purchase.
2. Dispatch Notification: Once your order is dispatched, you will receive a notification with tracking information, if applicable.
3. Delivery Appointment: Our delivery team will contact you to schedule a convenient delivery time. Please ensure someone is available to receive and inspect the furniture upon delivery.

Receiving Your Delivery

Upon arrival, our delivery team will:

• Safely unload and set up your furniture in your designated location.
• Conduct a thorough inspection with you to ensure the furniture is in perfect condition.

Please carefully inspect your furniture during this time. If you notice any defects or damages, notify our delivery team immediately, and we will arrange for a replacement at no additional cost to you.

Special Delivery Requests

If you have any special delivery requests, such as specific delivery times or additional services, please contact us in advance. We will do our best to accommodate your needs.

Contact Us

For any questions or concerns about your delivery, please contact our customer service team. We are here to assist you and ensure a smooth delivery experience.

Contact Information:

• Phone: (747) 444-4477
• Factory Location: 18707 Parthenia St, Northridge, CA 91324
• Email: info@transformerfurnitureinc.com

Thank you for choosing Transformer Furniture. We look forward to delivering your furniture safely and efficiently.