Refund and Returns Policy

Thank you for choosing Transformer Furniture. We take pride in delivering high-quality products and ensuring a seamless experience for our customers. Please read our return and refund policy carefully to understand the terms and conditions regarding your purchase.

Delivery and Inspection

Our dedicated team will deliver your furniture safely to your specified location. Upon delivery, our workers will set up the furniture and conduct a thorough inspection with you to ensure everything meets your satisfaction.

Inspection Process

During the inspection, please carefully examine the furniture for any defects or damages. Our team will assist you in identifying any issues, ensuring that you are fully satisfied with the condition of the product before they leave your premises.

Non-Returnable Items

Once the inspection is completed and you have accepted the furniture, it becomes non-returnable unless a defect is found during the inspection. This policy ensures that the furniture remains in pristine condition and maintains its value.

Defective Items

If you identify any defects or damages during the inspection process, please notify our delivery team immediately. We will be glad to replace the defective item at no additional cost to you. Our goal is to ensure you receive a product that meets our high standards of quality.

Contact Us

If you have any questions or concerns about our return and refund policy, please do not hesitate to contact us. We are here to assist you and ensure your complete satisfaction with your purchase.

Thank you for your understanding and cooperation.

Contact Information:

  • Phone: (747) 444-4477
  • Factory Location: 18707 Parthenia St, Northridge, CA 91324
  • Email: info@transformerfurnitureinc.com


By making a purchase, you agree to the terms and conditions outlined in this policy.